LEGAL REFERENCE

p99 - Terms & Conditions That Protect Your Account

Our terms define how your account works, what we expect from you, and how we keep your deposits and withdrawals secure. Every rule here is built around making...

Account SecurityPayment ProtectionWithdrawal ClarityDispute Resolution
p99 Terms & Conditions That Protect Your Account

Legal Framework & Your Rights

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Support for Policy Questions

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Email Support Send detailed questions to our compliance team at...
Account Settings Review your own terms summary, payment history, and...
CREDIBILITY SIGNALS

Why These Terms Matter

Transparent Rules

Every rule is written in plain English so you know exactly what to expect. No hidden clauses or surprise restrictions buried in legal jargon.

Local Payment Security

Our terms protect your JazzCash, Easypaisa, SadaPay and Raast transactions with encryption and fraud detection that meets Pakistani banking standards.

Dispute Process

If something goes wrong with your account or a transaction, our terms guarantee a fair investigation and resolution within a defined timeframe.

Account Control

You control your account limits, withdrawal frequency, and access settings. Our terms ensure you can modify these at any time from your dashboard.

Data Privacy

Your personal information and gaming history are protected under these terms. We never share your data with third parties without your consent.

Regular Updates

We update these terms only when necessary for security or legal compliance. You'll receive notice 30 days before any material change takes effect.

How Terms Connect to Other Policies

Privacy PolicyWorks alongside these terms to explain how we collect, store, and protect your personal data during account creation and ongoing gameplay.
Payment PolicyDetails the specific rules for deposits via JazzCash, Easypaisa, SadaPay and Raast, including processing times and verification requirements.
Withdrawal PolicyOutlines how you request payouts, how long verification takes, and what happens if a withdrawal is flagged for security review.
Account Suspension RulesExplains the circumstances under which we may temporarily or permanently close an account, and your right to appeal.
Dispute ResolutionDefines the process for raising complaints about transactions, account access, or alleged policy violations, including escalation paths.
Bonus TermsSpecifies any promotional offers available to your account, including eligibility, wagering requirements, and expiration dates.
Responsible Account UseCovers account security best practices, password management, and how to report unauthorized access or suspicious activity on your account.
ACCOUNT ESSENTIALS

What These Terms Protect

Deposit Verification Every deposit is verified against your account holder name and...
Withdrawal Security Withdrawals are processed only to the payment method you registered...
Account Limits You can set daily, weekly, or monthly spending limits on...
Session Timeout Your account automatically logs out after 30 minutes of inactivity...
Transaction History Every deposit, withdrawal, and game round is recorded in your...
Dispute Rights If you believe a transaction is incorrect, you have 90...

Terms & Conditions FAQ

Use the 'Forgot Password' link on the login page. We'll send a reset link to your registered email. Click it to create a new password. If you don't receive the email within 5 minutes, check your spam folder or contact support.

You can update your email, phone number, and payment method anytime from your account settings. Your name and date of birth cannot be changed once registered, as these are verified during signup for security and compliance.

The minimum withdrawal is PKR 500. Withdrawals to JazzCash, Easypaisa, SadaPay and Raast are processed within 24 hours. Your account balance must be verified before the first withdrawal.

JazzCash and Easypaisa deposits appear instantly. SadaPay and Raast transfers may take 5–10 minutes. If your deposit doesn't appear within 15 minutes, contact support with your transaction reference number.

You can request account closure from your settings. We'll process it within 48 hours. Any remaining balance will be withdrawn to your registered payment method. Closed accounts cannot be reopened.

Yes. All deposits are held in segregated accounts and are not affected by platform issues. If a technical problem prevents you from accessing your balance, contact support immediately with proof of your deposit.

No. Each person is allowed one account only. Multiple accounts violate these terms and will result in suspension. If you've created duplicate accounts, contact support to consolidate them before action is taken.